We collect data that you voluntarily provide through quote request forms: name, email address, phone number, company name, and the message you send. We also automatically record your IP address, browser type, operating system, and pages visited, through cookies and web analytics services.
The data is used exclusively to respond to quote requests, communicate technical information about our equipment, and improve the website experience. We do not process data for unsolicited marketing purposes or to create commercial profiles without your explicit consent.
We retain personal data for a maximum of 3 years from the last interaction, after which it is deleted or anonymized. Technical data (access logs) is stored for 12 months, in accordance with applicable legal requirements.
We do not sell, rent, or transfer personal data to third parties, except for technical service providers (web hosting, email platform, analytics services) who act as authorized processors, under contracts that comply with the GDPR. All our partners are contractually obligated to maintain the confidentiality and security of the data.
We use essential cookies for the website's operation and analytics cookies (Google Analytics) to understand how pages are used. You can manage cookie preferences in your browser settings. Disabling cookies may affect certain website functionalities.
We implement appropriate technical and organizational measures to protect data against unauthorized access, loss, or alteration: SSL encryption, restricted access to databases, periodic security updates, and internal privacy policies for employees.
Your Rights You have the right to request access, rectification, deletion, data portability, and restriction of processing. You may also withdraw your consent for data processing at any time, without affecting the lawfulness of processing carried out prior to withdrawal. To exercise these rights, you can contact us at the email address below. We do not make false statements, use false urgency, claim official affiliations, or make unrealistic guarantees regarding the results of using our equipment.
Contact for Privacy Questions For any requests related to personal data, you can write to us at info@solarcroatia.com or send us a letter to: Calea Învățătorului 37. We respond within a maximum of 30 days from receiving the request. Last update of this policy: January 15, 2025.